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Home » Useful Links » Security & Privacy Issues

Security & Privacy Issues



PianoAccessories.ca is a division of Concert Pitch Piano Services, located in Toronto, Ontario, Canada. Our piano accessories division is an Internet company and as such is committed to the highest standards in e-commerce.

Along with our commitment to e-commerce is also our strong commitment to the safety and privacy of our customers.

SECURITY

Concert Pitch Piano Services takes every precaution to safeguard your financial information. Our e-commerce shopping catalogue system is powered by ClicNet and all credit card transactions are handled securely by InternetSecure.

In this process your credit card information is encrypted and passed to InternetSecure for verification using Secure Sockets Layer (SSL) technology. What this means is that all credit card numbers are encrypted during transit and are verified on a computer isolated and removed from the Internet.

By using this method, Concert Pitch Piano Services does not receive your credit card information. What we receive is notification that the transaction was either successful or declined. In this way we can ensure that the maximum precautions are taken to make your business with us safe.

Because we do not receive your credit card information, you will notice that when you receive your monthly statement the transaction will read
"Concert Pitch Piano Services via Internet Secure." Using this transaction process leaves the security issues in the hands of experts (InternetSecure). We feel most comfortable with this system and hope that you will feel the same. In addition, statistically speaking, it is much safer to use your credit card on the Web than it is to use it in a restaurant or store, but if you are ever the victim of fraud most credit card companies limit your personal risk/liability to between $0 and $50.

PRIVACY

We respect and protect your privacy. Information that you provide to us is used for the purpose of making your experience at PianoAccessories.ca as efficient and enjoyable as possible. We will not sell your personal information to third parties!